The location was convenient and close to the city center, but we had to cut our stay short by two days due to a family bereavement and still haven’t received a refund for the unused nights. I asked Booking for help and they said they hadn’t heard from the host either. Cancellation policy stated only 50% of the amount would be retained if the property wasn’t used, yet they’ve taken the full payment and are no longer responding. The pool water was cold and unusable, and the taxi driver doesn’t drop off at the riad but 4 minutes on foot away.
EleonoraVor einer Woche