“最初のチェックイン方法や部屋への入室方法で困ったことで、非常に印象を悪くした。また、インターネットでのキャンセルの方法が明確でなく、電話で対応せざるをえなかった。”
The location was perfect for my purpose of this stay. However, there were problems with the check‑in system. The issues weren’t limited to the phone call I made to change or cancel a reservation; it seems the check‑in process itself needs review. Even relatives living nearby mentioned that other guests frequently get confused during check‑in.
MasamiVor einem Monat