Sherwood Queenstown

“Great hotel with a very nice restaurant using food grown on site. Comfortable and eco-conscience.”

The beds were very comfortable, we had a small issue with the hot water. Reception contacted us about it before we told them and upgraded us to a bigger room. Very nice restaurant on site and overall a good and eco‑conscience hotel. Not much to dislike. No TVs in the room but that can be nice. No allocated parking so not always a park outside your room but plenty of free parks.

Jacob·Vor 2 Wochen

It was a roof over our head and had a bed. No TV, accommodation was very outdated, the restaurant was overrated food was not to standard and so expensive. For a supposed Michelin star rated restaurant using pre made breads, what a joke

Andrew·Vor 3 Wochen

“underwhelming”

The location and restaurant were fine, but the room was very loud, the walls were thin, the heat control didn’t work well so it was too warm, staff were often rude or simply not interested in solutions when presented with an issue. While I feel that the recycling approach to the renovation is unique I also feel that when you host a Michelin‑rated restaurant on your premises a certain level of treatment is expected. That was not our experience at all; we felt like we were staying in a roadside motel. Also if you aren’t going to renovate the bathrooms please make sure that you stand by this decision and share with your guests what to expect. I found the lack of photos slightly dishonest.

Hill·Vor 3 Wochen

“糟糕”

The place was a disaster—everything was hard to use, the room smelled awful, and the décor was old. I’ll never come back.

Siliang·Vor 3 Wochen

“A disappointing experience :(”

Parking was plenty and the view was nice, plus bus routes to Queenstown, Frankton hub, and Arrowtown were easy to catch. I liked the bed, but my husband didn’t. The bathroom’s hot‑water tap didn’t work, and the in‑room fridge froze everything we put in it because it had no temperature dial, ruining some groceries we’d bought that night. The common areas looked unfinished and uninviting, and there was no comfy spot in the room to relax. For three days we heard the neighbors in the room next to ours yelling at each other nonstop; we told the front desk twice, but management did nothing. We almost called the police one night because it was that bad. Apparently they’d been staying there for over ten days with several complaints. Why were we put next to them if it was a known issue? The next morning after our third night they offered a weak apology and said they were checking out that day. The house restaurant was shockingly mediocre for the $350 bill for two, despite a nice wine list and attentive staff; the food was extremely disappointing, and we’re not picky eaters. I don’t understand how they earned a Michelin star.

Karin·Vor einem Monat