“Hermosa vista y ubicación, pero le falta mantenimiento y atención.”
The highlight of the apartment is the view and location; the balcony and outdoor space are great, and the living area with the TV is a bonus, plus all three rooms have air conditioning. The building was clean, and the front desk staff were very friendly, opening and closing the doors for us. However, from the moment we arrived the Wi‑Fi was down; they offered us the neighbor’s network, which was very slow and never reached the rooms. The fridge didn’t work, and after two days they brought us two mini‑fridges (we were nine people, so that was clearly insufficient); only the day before we left did they check the fridge again, still without fixing it. Bathroom lights flickered, and in one bathroom you couldn’t keep the light on; we reported it and it was never resolved. Only one bathroom had hot water; the other two showers were cold. The listing should clearly state that towels are not provided, though they do give a contact for towel rental. The living room lacked air conditioning, and the floor fan was inadequate. Kitchen supplies were too few for the number of guests (no microwave, no electric kettle, or at least a kettle). The outdoor jacuzzi couldn’t be used because the jets wouldn’t work and there was no way to change the water. They advertised two parking spots, but when one car entered, the other couldn’t exit.
RocioVor 7 Monaten