“Commendation was adequate and staff was very freindly”
The facilities were somewhat adequate, but the toilets were too low.
RonaldVor einem Monat
Einen Moment…
★★★·Houston·9.0
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oder tipp es einfach — „um den 20. herum, drei Nächte“
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Staybridge Suites Houston NW Cypress Crossings by IHG offers spacious family rooms with air‑conditioning, private bathrooms, and showers. Guests enjoy a fitness center, outdoor pool, and 24‑hour front desk. The hotel serves continental, American, and buffet breakfasts. Located 18 km from CityCentre Plaza, 28 km from Houston Arboretum, 34 km from Minute Maid Park, and 29 km from George Bush Intercontinental Airport.
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Wie Gäste das Haus bewerten, Aspekt für Aspekt.
The facilities were somewhat adequate, but the toilets were too low.
Ronald·Vor einem Monat
One lady from the 2‑11 shift was very nice. The hallway smelled like dog pee, there were bugs in the shower, and trash was on the ground outside.
Lewis·Vor 2 Monaten
The new hotel worked well in every way, and the staff were outstanding.
Mr·Vor 2 Monaten
We couldn't eat breakfast because we were rushing to meet friends. The public restroom was still available after we had checked out.
Angelo·Vor 3 Monaten
The location was convenient, but the room was a nightmare: black residue in the shower, and the staff promised a deep clean that never happened. The general manager interrupted breakfast, apologized, and said they’d fix it, but no cleaning took place. The manager offered us the only remaining room, which had windows right over the grill and pool, and when I opened the curtains I saw a man’s face staring back. We decided to stay after the promise of a deep clean, only to discover the room was still dirty. The manager asked for photos and assured a refund and 5000 IHG points, but neither arrived, and I’ve had no response from anyone. I can’t reach anyone; they’re always busy, absent, or promise to call back. The worst stay ever, and on the last night we found pubic hair under the mattress protector.
Santanna·Vor 3 Monaten