“Regrettable”
The location was good. I booked this room for a family of six adults—two parents and four children—and included free breakfast. When we arrived, the rooms looked different from the pictures. They advertised two beds and two futons, but the futons were missing. It took some convincing to get the single person on duty to bring us mattresses, which he eventually did. In the morning, there was no breakfast; the staff said they were on leave because of the holiday. We had to buy our own groceries. When we asked about salt, pepper, or any spices, the attendant said there were none. When we wanted to refill our water bottles, he discouraged us from using the water dispenser. We found spices and cooking utensils in the cupboard and saw about four additional dispenser bottles in the kitchen. The attendant’s lackluster enthusiasm and discouraging remarks made us feel unwelcome and regretful about choosing this location. After the trip, he called us to ask for a review, which is what I'm writing now.
Zawar·Vor 5 Monaten