whiterose 1 hotel

“Avoid this hotel, very disappointing.”

The receptionists were very rude and unfriendly, especially the daytime lady who was the worst. The hotel’s setup is unprofessional—they don’t have a computer to check or organize bookings, so they ask guests to show their reservations and then ask many pointless questions to prove guests aren’t lying. Even if you extend online, they’ll still knock on your door or call you to check out because they can’t see your extension. The rooms are big enough but every one smells moldy. If you ask to change rooms, the receptionist gets angry and disrespectful. Dishonest staff will try to give you a smaller or worse room first, not the one you booked. Avoid if possible, or be very careful.

Leo·Vor 5 Monaten

“Avoid this hotel, very rude, unprofessional staffs, smelly rooms.”

The receptionists were very rude and unfriendly, especially the daytime lady who was the worst. The housekeeping staff were friendly and helpful. The hotel’s setup is unprofessional—they don’t have a computer to check or organize bookings, so they ask guests to show their reservations and then ask many pointless questions to prove guests aren’t lying. Even if you extend online, they’ll still knock on your door or call you to check out because they can’t see your extension. The rooms are big enough but every one smells moldy. If you ask to change rooms, the receptionist gets angry and disrespectful. Dishonest staff will try to give you a smaller or worse room first, not the one you booked. Avoid if possible, or be very careful.

Leo·Vor 5 Monaten

The people were nice, the room was a good size, and it was close to the party area. The room itself was clean and they handed me a bottle of water. However, there was a constant cigarette smoke smell inside the room, which was very uncomfortable. Even though the room looked clean, I rated it as unclean because of the bad smell. The bed felt hard due to the inner springs.

Oliver·Vor 6 Monaten

The reception staff were old and spoke in a way that felt like they were asking for a free stay once, so I probably won’t return.

Noreeya·Vor 6 Monaten

The service, staff, security, cleanliness, and location were good. The internet connection and TV were lacking.

Florian·Vor 7 Monaten