“Management needs to address”
The spot was convenient, but the room smelled of mildew and the shower curtain was damp. We had no TV remote, yet the front desk clerk managed to get us one and gave us two shampoos but no conditioner. When we arrived, we saw another guest also missing a remote; she was given two that didn’t work and the clerk snapped at her, though she remained polite to us. Because of the mildew, we considered other places, but it was late and we had tickets for an event that wouldn’t finish until after midnight, so we stayed. The beds were hard and uncomfortable, the floor was tacky so we kept our shoes on until we lay down. The fridge leaked, and there was no staff at the desk that night, so any complaints would only be addressed the next day. We only stayed one night, so that’s fortunate. The elevator smelled of weed, and the hotel is pet‑friendly, so we heard dogs all night. They should at least put all pet owners on the same floor.
JennVor 2 Tagen