Hotel Sunshine Enugu

Nothing exceptional. The room interior is old, food too expensive and small.

Bello·Vor 4 Monaten

“My experience”

The front‑desk staff were really nice and helpful. The dining staff, however, whispered that we had stayed in the dining area for a long time, meaning for the buffet we paid for? That is the most horrible thing I’ve heard! And even the way they looked at us and whispered to themselves is so insulting, and this happened on three different days! If we can afford to pay for the buffet for six people, pay for two rooms for three nights and forfeit complimentary breakfast, why would anyone talk about us in such a manner? And even if we couldn’t afford all I mentioned, no one should be talked down to against all odds. Your staff members should be taught that food is not everyone’s problem, we are not all hungry and even if some people are, they shouldn’t be treated in such a condescending way. It is really awful!

Ozy·Vor 5 Monaten

Location and staff were good. Facilities were lacking.

Elizabeth·Vor 5 Monaten

“Disappointing”

The staff were friendly, excellent reception staff, Goodluck, Mary, Chinecherem at reception and Lydia kitchen staff all deserve a pay rise, they were absolutely fantastic. For the first time in my life I experienced a power outage in a hotel that was meant to have a 4‑star rating. I feel the hotel management is absolute shit for lack of a better word. There were also four hours of no water on one of the days and I found the idea of getting me water in a bucket to flush the WC condescending. One would ask why I stayed a full 11 days despite the above, thanks to the kind hotel staff who I appreciate how well they were trained in trying to help out even when the issue was beyond their control. I learned from other guests that they experienced similar in the past, rather than tarnishing your good image, get someone else to manage the affair or sell it, apologising to your guests does the job change the bad experience they witnessed.

Jonathan·Vor 6 Monaten

“Could do better considering there are many better hotels around”

The room was roomy with a large bed and a nice city view, but everything else felt broken or non‑functional, so I had to keep calling staff to fix things. I ended up with a room that had no bathroom door, letting mosquitoes crawl into the sleeping area, and overall the place shows a serious lack of maintenance.

Joy·Vor 7 Monaten