Residence Inn by Marriott St. Louis Westport

The manager, whose name is either Keith or Kenneth, greeted me right away and worked hard to accommodate me, doing a good job personally. I couldn’t give the Residence Inn a better review because two young women—one from the Fairfield side—banged on my door between 5‑7 am, screaming at my father with dementia to tell me the hotel’s rules had changed and that I needed to put a card on file or she would call the cops. She had a rag on her head and something that looked like pajamas, banging on my door. A series of negative events followed: my family’s keys were cut off until I calmed my dad, and the young lady named Nettie passed her attitude to another woman. Her friend Taran started yelling obscenities. I called the cops myself; I’m a USAF veteran and was emotionally drained.

Meia·Vor 2 Monaten

The location was quiet and accommodating, and the staff were always available and very friendly.

Mcguire·Vor 4 Monaten

“It was comfortable. The staff honored my request on room preference. The staff were friendly.”

It was comfortable and I liked the location, and the staff were nice. I was charged twice, and it was difficult to get that resolved.

Deborah·Vor 5 Monaten

“Nice but check-in needs to be better.”

The room was comfortable and breakfast was good. My room wasn’t ready at check‑in time, I was charged twice, and it took two phone calls and a dispute with my bank before the issue was fixed.

Deborah·Vor 5 Monaten

“We’ll book again”

Unfortunately, my experience at this hotel was largely overshadowed by its less-than-ideal location. While the hotel itself was very clean, the surrounding area was not particularly appealing, which made it difficult for me to enjoy my stay.

Matveyev·Vor 8 Monaten