I couldn’t stay at the hotel because the reception never answered the phone or messages about our arrival after the scheduled time; we had to find another place and were disappointed, with no refund at all.
Salamandre31Vor 3 Monaten
Einen Moment…
Ko Pha Ngan·1.8
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oder schreib es einfach: „um den 20. herum, drei Nächte“
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The Relax Resort in Koh Phangan offers family rooms with air-conditioning, private bathrooms, and balconies, each featuring a dining area and refrigerator for comfort and convenience. Guests can unwind in the garden or on the terrace, and enjoy free WiFi throughout the property. The on-site restaurant serves Thai and European cuisine, a short 4-minute walk from Baan Tai Beach and 6 km from Phaeng Waterfall.
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Wie Gäste das Haus bewerten, Aspekt für Aspekt.
I couldn’t stay at the hotel because the reception never answered the phone or messages about our arrival after the scheduled time; we had to find another place and were disappointed, with no refund at all.
Salamandre31·Vor 3 Monaten
Great value for money and the location was amazing, but the room was fairly small.
Connor·Vor 5 Monaten
I was thoroughly disappointed with my stay due to a complete lack of reception staff, which made it impossible for me to check in. To make matters worse, I was not refunded even though I didn't get anywhere near my room. The hotel's claim of a 24-hour reception was misleading, and I felt misled by their advertising.
Barney·Vor einem Jahr
My stay at this hotel was an absolute nightmare, with some of the worst hospitality I've ever encountered. The place looked run-down and overpriced, and the host was completely unhelpful and unfriendly. The bikes they offered were broken and hazardous, and when I asked for help ordering a taxi, they quoted me an outrageous 1500 THB. To top it all off, I was given a room that was already occupied, and they claimed it was clean when it was clearly not.
Zoey·Vor einem Jahr
We were sadly disappointed by the stark contrast between the photos on the app and the reality of the accommodation. The state of the property was extremely run-down, with worn-out walls, peeling wallpaper, and a broken closet door. The bathroom was a nightmare, with a foul odor and cockroaches. The bed was incredibly uncomfortable, and a gap under the door allowed insects to enter at night. The nearby beach was not one of the most beautiful, and the surroundings seemed completely neglected.
Sarah·Vor 2 Jahren