Days Inn by Wyndham Osage Beach Lake of the Ozarks

“Roaches not clean. Staff rude.”

The spot is great, but the room and facilities were filthy. When I asked the staff about the cleanliness, the housekeeper got angry. By the time I followed him to the room, the owner had already opened our door. He tried to convince me that the spots on the floor were just cleaning solution, and there were roaches.

Rachel·Vor einer Woche

The rates were good, and there was nothing else to complain about.

Jerry·Vor 2 Wochen

Breakfast was delicious and offered a good variety.

Thill·Vor 3 Wochen

We were given an accessible room that I hadn’t booked. The bathroom had an unpleasant odor, the shower curtain needed replacement, and the sink was outdated, yet overall the room was pleasant. Breakfast was good, with scrambled eggs and bacon.

Renata·Vor 3 Wochen

“A horrible experience”

There was nothing positive to mention. The hotel has no elevator, which is a problem for my disabled husband; he can use the stairs but it’s hard. The first room was filthy, with black residue and other grime in the bathtub, and a piece of dead skin from someone’s foot under the blanket. We were moved to a second room, which was still dirty but slightly better. A used Ziploc bag was found in the cabinet, and there was poop smeared on the wall next to the toilet; the walls were gross and not cleaned. On the second night I asked for three extra towels and three washcloths, and the staff handed me three towels and a hand towel. I returned to our room, realized there were no washcloths, and asked again; the staff said they had none because housekeeping didn’t clean that day, but they never explained this before just giving me the towels. The food made my husband and daughter sick all day. The place is dirty and needs improvement; we will never stay there again.

Janissa·Vor 3 Wochen