Sleep Inn & Suites Pineville - Alexandria

The majority of the staff—Lanie, Alexis, Tori—were great, and Rebecca followed up respectfully. However, Haley should be reprimanded and trained on front‑desk etiquette; her rudeness and abrupt hang‑ups could get her fired, and she didn’t read the notes typed into the reservation system. We were not offered a lower rate for booking a king suite with a jacuzzi or a larger room, yet we ended up with a larger room that had a faulty jacuzzi—its handle came off. The AC leaked onto the floor, which felt soft and creaky near the unit. Future guests staying in room 327 on the third floor should be aware of these issues.

Kelly·Vor einem Monat

The hotel was nice, but the price should be reduced by about $10–$15.

Jason·Vor 3 Monaten

I enjoyed the breakfast, the room’s location, and the staff’s respectful attitude.

Taylor·Vor 3 Monaten

The elevator rattles and makes loud noises. The air conditioning was non‑functional, and the entire hotel had a bad odor. Our room wasn’t cleaned and the bed smelled.

Samantha·Vor 3 Monaten

Breakfast was good; it just could have been larger.

Andrew·Vor 4 Monaten