The place, being far from urban areas, lets you reconnect with nature, and we especially liked watching fireflies at night. I’d suggest better communication of the property’s details and services. Since reviews can’t replace the information the hotel must provide, everything should be listed in the booking description before booking. For example, the condition of the roads to the property (the road is in bad shape and unsuitable for low cars) should be clearly stated on Booking; partial directions are only sent via WhatsApp after booking. Information about road conditions before booking is necessary to help guests make an informed choice based on their needs. The listing on Booking also lacks details that are later sent via WhatsApp; these should be included on Booking so guests are fully informed before booking, especially since a 50% penalty is in place. Booking says there is a buffet breakfast, but actually the breakfast is partially set and partially on request, so there is no buffet as advertised; the listing should be updated. Moreover, since breakfast is prepared on request by the property, both on Booking and after booking it should communicate what products are available. Without that, guests naturally accept only what is offered. When booking for adults, it’s assumed that the beds are sized for adults.
Gabriele·Vor 3 Monaten