“オーナーに連絡がつかなくなる”
The location is decent for walking, but the property is a vacation rental with no owner on site. I tried to cut my stay from four to two nights, and when I messaged the owner on the second night, I never received a reply even after a day. I ended up moving to Hue and ending my stay after two nights. The lack of communication is unacceptable. At check‑in, staff helped, but because of poor coordination, I was asked for my arrival time and had to message the owner for a reminder (who eventually replied). The bathroom and bedroom share a corridor that compromises privacy. The room had many ants, especially in the bathroom (I understand the building design and climate might contribute). Overall, I cannot recommend this property.
The kitchen was a spacious spot to heat water for tea, store drinks in the fridge, and share chamomile before bed while nibbling on biscuits or chocolate. However, the ground‑floor room was a trap: no natural light, a view of a path where neighbors passed, blinds that wouldn’t open, and windows that wouldn’t open. I started my stay with a swarm of flying insects stuck to walls and ceiling, plus a bad smell. For a week the manager came to clean the room and left dead insects in the bathroom. I had to clean up at night and lock the door that led out of the room because of the foul odor. Burning incense didn’t help. Frustrated, I asked to find the source of the infestation; she called a technician who fixed a hole near the toilet that let the flies in. Two days later, while brushing my teeth, I saw a foamy puddle at the sink’s base. I told the manager, who took two days to respond and finally put several towels under the sink where she found a hole. The technician repaired the leak. Finally, a week before the end of my stay, the wall began to detach due to high humidity, with cement and white paint flaking off near the sink both morning and evening. The manager offered me a 10% refund for the dirty wall or a 20% refund if I moved to my friend’s upstairs room the next day, but I refused both. My friend is an 81‑year‑old woman in good shape who needs her own space, and I didn’t want to stay five more days in that mess. I asked for a 50% refund on the entire 21‑day stay for all the inconveniences.
The house is beautifully designed with stylish décor that creates a great vibe. The bed is exceptionally comfortable, ensuring a smooth and restful sleep. Located in the heart of Da Nang, it’s easy to explore the city. If you stay on the first floor, note that the bathroom is in the hallway, not inside the room. The house sits in a small alley; large tour buses cannot enter, so you’ll need to walk to the main road for pickups. Ongoing construction nearby can be hit‑or‑miss depending on the day. Overall, a pleasant and smooth stay. If you value aesthetics and comfort over total seclusion, this is a great pick.
“De très mauvaises pratiques… pas en lien avec booking”
I arrived in the evening and the host never showed up to open the door; he texted me saying he had already rented our room because we hadn't sent the money to their account instead of through Booking, but their house rules never mentioned that.
The location was great, surrounded by many restaurants, shops, and a mini‑market. The guesthouse itself was very pleasant, clean, modern, and had a refined, trendy décor. The manager was very responsive, friendly, listened to my needs, and tried to find solutions to make me comfortable. I had an accident in my room: I fell from a wooden platform that was my bed. I’m an 81‑year‑old woman and, early in the morning, I was still sleepy and fell, hurting my face badly. The room is fine for young people but could be dangerous for an older person.
“オーナーに連絡がつかなくなる”
The location is decent for walking, but the property is a vacation rental with no owner on site. I tried to cut my stay from four to two nights, and when I messaged the owner on the second night, I never received a reply even after a day. I ended up moving to Hue and ending my stay after two nights. The lack of communication is unacceptable. At check‑in, staff helped, but because of poor coordination, I was asked for my arrival time and had to message the owner for a reminder (who eventually replied). The bathroom and bedroom share a corridor that compromises privacy. The room had many ants, especially in the bathroom (I understand the building design and climate might contribute). Overall, I cannot recommend this property.
“De très mauvaises pratiques… pas en lien avec booking”
I arrived in the evening and the host never showed up to open the door; he texted me saying he had already rented our room because we hadn't sent the money to their account instead of through Booking, but their house rules never mentioned that.
The kitchen was a spacious spot to heat water for tea, store drinks in the fridge, and share chamomile before bed while nibbling on biscuits or chocolate. However, the ground‑floor room was a trap: no natural light, a view of a path where neighbors passed, blinds that wouldn’t open, and windows that wouldn’t open. I started my stay with a swarm of flying insects stuck to walls and ceiling, plus a bad smell. For a week the manager came to clean the room and left dead insects in the bathroom. I had to clean up at night and lock the door that led out of the room because of the foul odor. Burning incense didn’t help. Frustrated, I asked to find the source of the infestation; she called a technician who fixed a hole near the toilet that let the flies in. Two days later, while brushing my teeth, I saw a foamy puddle at the sink’s base. I told the manager, who took two days to respond and finally put several towels under the sink where she found a hole. The technician repaired the leak. Finally, a week before the end of my stay, the wall began to detach due to high humidity, with cement and white paint flaking off near the sink both morning and evening. The manager offered me a 10% refund for the dirty wall or a 20% refund if I moved to my friend’s upstairs room the next day, but I refused both. My friend is an 81‑year‑old woman in good shape who needs her own space, and I didn’t want to stay five more days in that mess. I asked for a 50% refund on the entire 21‑day stay for all the inconveniences.
The location was great, surrounded by many restaurants, shops, and a mini‑market. The guesthouse itself was very pleasant, clean, modern, and had a refined, trendy décor. The manager was very responsive, friendly, listened to my needs, and tried to find solutions to make me comfortable. I had an accident in my room: I fell from a wooden platform that was my bed. I’m an 81‑year‑old woman and, early in the morning, I was still sleepy and fell, hurting my face badly. The room is fine for young people but could be dangerous for an older person.
The house is beautifully designed with stylish décor that creates a great vibe. The bed is exceptionally comfortable, ensuring a smooth and restful sleep. Located in the heart of Da Nang, it’s easy to explore the city. If you stay on the first floor, note that the bathroom is in the hallway, not inside the room. The house sits in a small alley; large tour buses cannot enter, so you’ll need to walk to the main road for pickups. Ongoing construction nearby can be hit‑or‑miss depending on the day. Overall, a pleasant and smooth stay. If you value aesthetics and comfort over total seclusion, this is a great pick.
