“Sehr schönes Hotel, welches aber besser da stehen könnte.”
A nice hotel with a perfect view and a location ideal for walking and relaxing by the lake; everything needed for a great stay was there. Unfortunately, it wasn’t very clean everywhere, the staff behaved unprofessionally, and the breakfast wasn’t fresh. After raising these issues with the hotel manager, he addressed them and refunded us a bit, which ended up being excellent customer service.
LillyVor einem Monat