Super Townhouse Oak DLF Newtown Bus Terminal

Nothing to like. The location, facilities, and breakfast were all lacking.

Islam·Vor 2 Wochen

“Не рекомендую!”

Nothing. I booked a two‑night stay, but upon arrival the reception told me there were no available rooms and offered to transfer me to another hotel in their chain. They assured me the rooms would be identical and that I needn’t worry. We trusted the manager and moved to the suggested hotel called “Super Townhouse by OYO VIP Road Formerly The Sky” or simply “Sky.” As a result, we were checked into a smoky, terribly dirty room with stained linens. How can one relax in such conditions? We decided to move to a different, decent hotel and asked for at least a 50 % refund since we didn’t actually stay, even though we paid for two nights. We were denied. It is especially frustrating that, in the originally booked hotel (Super Townhouse Oak DLF Newtown Bus Terminal), there were three free rooms all day, suggesting dishonest practices by the company. I absolutely do not recommend this place!

Andrii·Vor 3 Wochen

“One of the worst hotel in Kolkata”

I booked this hotel because a relative suggested it. When we entered after payment, I was shocked to find dirty, used bed sheets and insects freely roaming. I paid for basic services that were not provided: tea sachets were missing, towels were dirty. Overall, the hotel offered very few amenities. I found better hotels at the same price nearby. This was one of my worst experiences with this hotel. The room was not clean, had insects in the bed and on the walls.

Muraleedhar·Vor 4 Wochen

“Nice comfort, location is convenient but service needs improvement”

I ordered dinner and the butter paneer masala had hard bits that hurt my molar; at first there were no toiletries or drinking water, but they were supplied when I asked, and the Google Maps address points to street 91 instead of street 87, which I told reception to fix.

Mohan·Vor einem Monat

“Don't book this hotel”

Only the location works; the food was rotten, the family vibe was off, and the staff behaved poorly.

Subhadip·Vor einem Monat