“Relaxation in a beautiful setting”
A beautiful hotel with a genuinely warm welcome. We were pleasantly surprised to be offered check-in three hours early, and small but thoughtful touches, such as our luggage being in the room before we arrived, set the tone for the stay. Staff were generally courteous throughout. We stayed in two different rooms and both were lovely, though we found the Deluxe Room with Pool to be cozier and more charming than the Prestige Room with Pool, despite the latter carrying a higher price tag. Breakfast featured a small but lovely selection of traditional Sardinian treats, which we really appreciated. The food in the restaurant was genuinely delicious. Pricing across the board initially felt steep, but proved to be in line with the wider area, which is among the more expensive in Sardinia. An absolute highlight was dinner at La Colti, a farm to table experience with an affiliation to the hotel. The complementary shuttle service made it a seamlessly convenient evening. Unfortunately, we didn't have time to use the spa facilities but they looked stunning. We had a wonderful stay and would happily recommend this hotel. That said, given the price point and five-star status, a few small but easily fixable things fell short. No bar and pool service. We always had to approach reception to prompt someone to take our order. Turn-down service arrived on 3 out of 4 nights while we were still getting ready around 7 PM, despite the hotel's own restaurant not opening until 7:30 PM and the hotel knowing we had later dinner reservations. Staff also occasionally walked through our private garden while we were in the room. Finally, access to free drinking water was surprisingly limited. At this price point, bottles should be freely available throughout the stay and consistently replenished during turn-down service. All quite minor points and easy to fix — we hope the hotel takes them on board!
Sarah·Vor 3 Wochen
