Apart Hotel Casa Grande

“As fotos do booking não condizem com a realidade.”

When I arrived, I was put in a filthy room: a rusted mini‑fridge leaking water, mouldy curtains and walls, stained towels and sheets, and a bathroom without a box or curtain. I had to leave my luggage and find another hotel at the last minute. I was accompanied by my 65‑year‑old mother, and the hotel of course cancelled the booking, but I had to pay extra for a more expensive reservation and travel to find a new place. The pictures on booking do not reflect reality, which is a breach of the Consumer Code.

Karine·Vor 4 Wochen

The location and staff friendliness were positives, but the room, bathroom, and coffee area were problematic. The entire bathroom was mouldy with a hole in the ceiling, and both the room and bathroom urgently need renovation, as other guests have noted. The coffee options were limited.

Cristina·Vor 4 Wochen

“Café da manhã razoável”

The service was good, but the physical facilities were lacking.

Nirvando·Vor 4 Wochen

“Não vale a pena! Descepcao.”

The service and location were fine, but the apartment had many hygiene, maintenance, and upkeep problems. The bathroom box had several holes in the ceiling, letting water from the upper apartment drip constantly. The bathroom was dirty and full of dust throughout the room. The mattress was old and uncomfortable, ruining the sleep quality. The sofa was in terrible shape, with an old wooden frame damaged by termites. Towels and sheets were heavily worn and stained, showing a lack of hygiene. To make matters worse, at breakfast I found a dead rat under the table where I was drinking coffee, an extremely unpleasant situation. Overall, the experience was very unsatisfactory, with hygiene, maintenance, and upkeep far below expectations.

Jefferson·Vor 4 Wochen

“A pousada é bem simples, mas vale o custo-beneficio.”

The location is great, right next to Ponta Negra beach.

Letícia·Vor einem Monat