“Overall, this stay was completely ruined by unacceptable hygiene standards, severe odor issues, and filthy, stained acco”
The only acceptable thing about this property was the kind, friendly staff at the front desk. I was deeply disappointed with my recent stay. Basic hygiene and housekeeping were completely ignored, making the experience uncomfortable from the moment of check‑in. Walking into the room, a heavy, overwhelming smell of mold and mildew hit us. The bathtub and shower area looked as if they hadn’t been cleaned in ages, with grime and peeling finish around the drain, mold on the caulking, and an anti‑slip mat covered in mildew. The condition was so bad that we had to buy our own cleaning supplies from a local store to scrub and sanitize it before we could use it (photos before and after provided). When we pulled back the sheets, a large, dark brown stain was visible on the side of the mattress. Guests expect a clean, safe environment, but this room fell far below acceptable standards. I hope management takes immediate action to address these housekeeping and sanitation problems. I would not recommend staying here.
Marie·Vor einem Monat