“Good, but it could improve”
The hotel is wonderful. Great facilities, clean, and with marvelous views. It is perfectly located in Alagna and has enough parking spots (which are really hard to come by). The housekeeping team is exceptional and really goes above and beyond. This's the second time we've stayed here. We noticed a decrease in breakfast quality, both in the food and in the service. In my view, it doesn't meet the standards of a 4-star establishment. However, this may be because much of the staff seemed to be in their first job (and we noticed that much of the staff was not happy to be there, so there might have been problems). In any case, it was good enough for an Italian breakfast, but less so for a continental/ savoury breakfast. Little to no local food. The Wi-Fi is really poor, which I suspect isn't 100% the hotel's fault, as Italy has terrible coverage in the mountains. The SPA is really nice, but this year it was less clean than usual. Also, not a problem per se, but it's good to know that apart from the Sauna and Turkish bath, the pool experience isn't exactly relaxing; it is more like a public pool with kids and youth playing and having fun (which is nice to see, but not a spa experience) and guests occupying sunbeds all day with towels
Cristinazaga·Vor einem Monat