They tried to cheat me and didn’t let me stay. They didn’t give me the room I booked, which was supposed to have a private bathroom, AC, and a TV. The room they offered was “economy,” a bed in a space the size of a closet with a shared toilet and shower, not even clean. They said the room I booked is more than double the price on Booking. I told them they had to honor the booking, not make up stories. Then they said they couldn’t log into Booking and pretended to show me their password not working; I said that was not my problem. They then said they canceled their booking account because it “wasn’t working properly” – as in they can’t change rates. Again, they said not my problem. When I explained that if they canceled their account, their hotel would be immediately removed, they finally had no more excuses. I just hope Booking won’t charge me for NOT staying, as this hotel obviously has a zero money‑back cancellation fee. Complete scam! Don’t go and hopefully customer service will respond to me and remove this scam of a hotel from their system. They also tried to get you to bypass Booking reservation and pay them under the table to cut Booking out of the picture.
TravelinthepinkVor einem Monat