Premier Inn Hamburg City Alster

We had four beds in the room and didn’t have to split up, the breakfast was great, and the U-Bahn was very close, yet the shower drain was clogged.

Gabriela·Vor 4 Wochen

“Wonderful”

The breakfast was excellent, the location was good, and the room was comfortable, but the bathroom was not as clean or functional as it should have been.

Moen·Vor 4 Wochen

The mattresses are too soft.

Diana·Vor 4 Wochen

“Gutes Hotel für Kurztrips wegen der guten Verkehrsanbindungen bestens geeignet.”

The bathroom is modern with a large shower, good hot‑water regulation, and strong water pressure; the hotel is easily reachable by public transport; a REWE supermarket sits right next to the hotel with access via a side exit; there’s a luggage room for free storage after checkout; the room‑cleaning service is optional, so you can confidently spread your stuff around the room. However, storage space is relatively small—only a narrow wardrobe for hanging clothes and one board high up (small people have trouble reaching it) for clothing storage; the room faces the street, so street noise is audible at night, making it not advisable to tilt the window; the shower cabin on the lower right is leaking, leaving a wet floor after showering.

Wolfgang·Vor 4 Wochen

The bed was good, but the staff couldn’t find us, one room wasn’t ready, and they forgot to clean it.

Bente·Vor 4 Wochen