“Добро”
When we arrived, a tourist tax was added that we had not been informed about beforehand. We were also told that the minibar was free, but it contained 3 bottles of water and 3 bottles of soda, which we felt was insufficient for a 5‑day stay. Even though we were told it was free, we were notified at the end of our stay that we had to pay for its contents. During the reservation we explicitly requested a sea‑view apartment, but that was not honored. Before arrival I had asked if the apartment had a iron, as it was important for my wife; we were assured it did, but it turned out it did not. We were later provided one, but we had to remind them again, which was inconvenient. Overall we were disappointed by the discrepancies between what was promised and what was actually provided during our stay. We believe such information should be clear and correct at booking and check‑in to avoid unpleasant surprises for guests.
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