“I would like if the facts I have mentioned above is conveyed to the persons concerned and booking .com should inform the”
I booked the cranbourne motor inn with my current debit card . for the dates 2to 4th . The booking was confirmed and I also mentioned that I may need to arrive earlier for check in . I was acknowledged by email . When I was in the flight from Sydney this facility has sent email that they tried to contact me and because I have not responded they have arranged an alternate place in dandenong . Why this was done only the facility manager should answer . When I reached Melbourne, I phoned cranbourne motor inn to say I am coming . Then I received a shock when he said that as he could not reach me , he had arranged a place for the same price at dandenong . When my daughter took the phone and wanted to know what happened, the person from other end from this cranbourne motor inn had the audacity to tell her if “ if you want why not have him at your place”. That is without knowing that s he told her this . I have then booked with my same debit card and stayed at comfort inn mahogany park 110, sladen street . Which is a lovely place . The first response should cover this . The main point is after confirming my booking with my submission of my current debit card , this facility rather the booking manager concerned has the audacity to , cancel and and to inform booking .com that “ the card has to be updated “. However offering to give me an alternate place at dandenong
AlexanderVor 4 Wochen