Hotel Almenrausch

The family‑friendly atmosphere and the staff’s immediate response to requests were nice, but the internet was a bit weak.

Harald·Vor 3 Wochen

“Zweckmäßig mit Verbesserungspotential”

The hotel’s location was very convenient for my needs, easy to reach yet still quiet on the main street. The breakfast was plentiful and varied, and the on‑site restaurant served delicious food. My room ended up being quite small, almost cramped, and the Wi‑Fi was sometimes completely unavailable.

Harald·Vor einem Monat

“Hotel is clean and has a very welcoming atmosphere. Small negative - small shampoo/shower packets.”

The location is very pleasant, cozy and quiet, yet not too far from the city. The hotel itself and the room have a very pleasant atmosphere and a welcoming energy, plus plenty of parking if you’re driving. The hotel definitely justifies its price; I was pleasantly surprised. The only drawback was the lack of shower gel and shampoo bottles: I received one small single‑use packet of shower gel and one packet of shampoo; the shampoo was enough, but the shower gel was not. That’s literally the only downside.

Lukas·Vor einem Monat

“Supi”

The staff were friendly. There was no refrigerator.

Tilo·Vor einem Monat

“Unterirdischer Service vermiest Geburtstag und Konzert!”

The room was good, clean, and tidy; there was absolutely nothing to complain about. The housekeeping team does a good job. The service was an absolute disaster: we booked the hotel specifically for a concert at the Water Castle. After a 4‑hour train ride, we arrived. Even though we had a 3 pm booking, the staff said unkindly that check‑in was only from 4 pm. When my girlfriend urgently needed to use the toilet after the long journey, she was denied entry and had to go outside into a bush – an absolute insult and utterly disrespectful. The next day we were met only with excuses: supposedly we should have used a key code (which we never received) and the employee claimed he had to drive another family to the station. At the end, they just said, “Hope you don’t take it personally.” Especially sad: on the arrival day (12.09.) it was my birthday. The staff even copied my ID at check‑in, showing my birth date and the current date in black on white right in front of me, yet no single word of congratulations. Zero empathy, zero organization in the service. We will never return to this place.

Kerstin·Vor einem Monat