Y'estoria апарт-отель, район EXPO центра

“Wielkie rozczarowanie Booking.com”

The staff reacted positively when we discovered that our reservation had been confirmed but was actually cancelled by the hotel much earlier; they arranged a new room exactly as we had requested, without any intermediary. Upon arrival, we learned that the hotel had no record of our booking, even though they had shown it as confirmed, due to overbooking. After reporting the issue, the hotel responded after 24 hours with a notice that we could move to another property and receive a refund; 24 hours later was better than nothing. It was my first time experiencing this, and it severely shook my trust in the hotel.

Halpc·Vor 2 Monaten

I liked the apartment with a kitchen, especially its location inside a building that housed everything I needed—a notary, a dining hall, two restaurants and a tiny shop where you can buy water—and the building itself sits in the centre opposite a beautiful park with a nice window view; on Fridays and Saturdays the summer café downstairs featured live music. However, I ordered an airport transfer and never got a reply, arrived angry and exhausted with two large suitcases after a flight, and the reception didn’t help lift the bags or explain the lift’s card‑access system; they still charged me $20 for an early check‑in at 10 am even though checkout is at 14:00. The shower behaved oddly, alternating between cold and hot water despite multiple reports, and the induction hob came with no cookware, forcing guests to bring their own pots and pans; when I asked for a pan, the first one had a completely worn‑off non‑stick coating and the second was only slightly better. Housekeeping only cleaned the room after I asked, five days later. The listing claimed room service for food and drinks, but the reception staff were surprised by this and said they knew nothing about it. In short, take these issues into account.

Tatiana·Vor 2 Monaten

We arrived at the hotel at 5 am and could not reach the reception for a long time. When we finally got through, they told us there were no rooms available, even though we had a reservation for two rooms. They said that a confirmation does not guarantee check‑in and that Booking had confirmed but they had no technical means to cancel the booking. I will not detail the range of emotions and the lack of help. I recommend having an alternative option so you can quickly check into another hotel if needed.

Natalia·Vor 4 Monaten

“do not recommend”

This place isn’t a genuine YES Hotel listing; it appears that YES Hotel no longer exists and the property has been taken over by a different operator. The building shows little maintenance, and I was given an apartment with a broken window, wall damage, and a very slow internet connection. The staff may be trying their best, but the listing itself feels misleading from the start. They present the property as the old YES Hotel while operating under a different legal name, and the same legal entity has multiple listings on this site, which may violate the platform’s rules. In any case, this is not YES Hotel, and if you expect the same quality as before, you will not find it here. Fraud.

Elena·Vor 4 Monaten

The spot is super convenient—lots of cafés and restaurants nearby, and of course the Botanical Garden. I did run into a glitch where the lift card wouldn’t work, but after it got replaced everything ran smoothly.

Elena·Vor 4 Monaten