Hotel Haven Guarulhos

“Gostei muito, recomendo para todos.”

The front‑desk lady, the housekeeping crew, and the breakfast were all great, but getting in was a pain because the staircase was so steep and the lobby was noisy all night.

Sebastiao·Vor 2 Monaten

The room was decent, which is all that matters, but that’s not really what you expect from a hotel. The service was awful, a real nightmare, and the building has a lot of stairs that weren’t mentioned in the booking; it was really hard. I can’t comment on the breakfast because I didn’t even get a chance to have coffee because of the stress with the staff.

Simone·Vor 2 Monaten

“Café da manhã um pouco tarde”

The facilities and location were good for the price. The breakfast started at 7 am, which is a downside in a city where everything starts early; we left the hotel without breakfast.

Douglas·Vor 2 Monaten

The staff were prompt, but the stairs to the reception and the room, plus the room’s size and access, were an issue.

Maurício·Vor 3 Monaten

“Quarto simples, localizado no centro com alguns pontos negativos.”

I liked the room—it was renovated and the right size, and the breakfast was simple but good. The location is next to a cemetery, which might bother some people, and on the corner where the hotel sits is a spot known for “Garotas de Prog…,” and when we were at the reception one of the girls appeared in lingerie, which made the whole family feel uncomfortable.

Jackson·Vor 3 Monaten