The bath towels were old and dirty.
ThuVor einem Monat
Einen Moment…
★★★★★·Hanoi·8.1
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oder tipp es einfach — „um den 20. herum, drei Nächte“
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The Novotel Hanoi Thai Ha offers spacious rooms with comfortable furnishings, free WiFi, air-conditioning, and private bathrooms equipped with modern amenities. The hotel features a swimming pool with a view, fitness centre, sun terrace, and spa facilities, including a steam room and kids' club. It serves American, Japanese, Korean, Vietnamese, and international cuisines, with continental and buffet breakfast options.
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Wie Gäste das Haus bewerten, Aspekt für Aspekt.
The bath towels were old and dirty.
Thu·Vor einem Monat
The room and breakfast were fine, but the lobby layout and seating arrangement were awkward.
Serene·Vor einem Monat
The room layout was cramped, especially the bathroom area, and there was no mirror for people to see themselves.
Thuy·Vor 2 Monaten
Most of the staff were friendly. Hotel changed my card 3 times over $1200 too much. Then they returned funds but not correct amount. On arrival instead of refunding me what was owed they offered one complimentary breakfast. Ummm it’s not complimentary when you owe me money. Manager was rude. Couple of times no hot water for shower. Our friends had air con leak all night then had to move rooms
Ana·Vor 2 Monaten
The overall customer service was excellent.
Ricky·Vor 2 Monaten