The staff were all friendly. Even though it’s in the mountains, it’s quiet and charming, and I especially liked the room—good view, spacious, and clean. Compared to the rest of the facilities, the bath area was relatively underwhelming. I can’t recommend it strongly for those who want to enjoy the onsen; I remember there’s no private bath, the public bath is small, and the outdoor pool is also cramped. If you’re willing to step away from the core of a ryokan that prioritizes hot springs, it’s okay.
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