“Avoid staying here!”
Only the location is okay. Most hotels in Malaysia maintain decent standards, but unfortunately, this place is a terrible exception. I was initially assigned room 204, and it was an awful experience. The room was super dirty, full of mosquitoes, and the blankets were extremely itchy. Seeing these unacceptable conditions, I requested a refund at reception, but they flatly denied it. After complaining, all I managed to get was a room change to 314. Even though this second room was a bit cleaner, the issues continued: half the lights didn’t work and there was no hot water in the shower. Terrible customer service and dismal facilities. Avoid staying here!
AdrianVor einem Monat