“Happy with location and food but not fair in terms of additional charges”
The food was available and the cleaning process was good, but even though I booked the room well in advance, I was charged an extra fee for early check‑in even though the room was vacant and not assigned to anyone else. After traveling nearly 1,000 km and arriving early, I expected some consideration from the hotel, especially since the room was available and unused by another guest. Charging an extra amount in such circumstances doesn’t feel fair or customer‑friendly; I understand hotels may have policies, but when the room is already vacant, some flexibility should be shown, particularly for a guest who has traveled so far.
JunaedVor einem Monat