Opartment - People's Square 远东饭店 - 人民广场

All the staff are very helpful, especially Candy

Chia-ping·Vor 2 Tagen

The hotel was good, everything was clean and tidy, and the location was convenient. The staff were wonderful! I requested early check‑in with a child in advance, and instead of 15:00 they gave me a room at 9 am. A payment problem with card and Alipay arose, and they gave me a day to resolve it and offered me to check in and rest after the flight! I’ve never encountered this before and was shocked. Staff helped several times with ordering groceries and medicine, all done quickly and clearly. In the end, nothing contentious about the hotel and I give the staff the highest rating!

Serge·Vor 2 Tagen

“这次入住体验超出预期，房间打理得清爽整洁，居住感很舒心。前台 Ada 待人亲切，办理入住流程简洁高效，遇到问题都耐心帮忙处理，服务十分贴心。酒店整体氛围安静，配套也很实用。各方面都让人觉得很省心，性价”

The stay went beyond what I expected: the room was neat and tidy, making me feel very comfortable. Front desk staff Ada was friendly, and the check‑in process was quick and efficient; she handled any issues patiently and the service felt very thoughtful. The hotel overall was quiet and the facilities practical, giving me peace of mind and good value for money—definitely want to return.

Jeffrey·Vor 3 Tagen

“Candy 在我們住宿期間提供各項協助 讓我們有賓至如歸的感覺。下次還會想要再住這裏”

The room’s hardware was comfortable and the service was attentive.

Powen·Vor 5 Tagen

“Fun & convenient stay in Shanghai”

The hotel was spacious, clean, and had a modern design with a good washing machine. However, the staff seemed undertrained; managers were trying hard but their teams didn’t follow suit. In the rooms, the kitchen area was missing basic items like a dish rack or cleaning sponge. By November 2, the central AC was switched off, leaving only a fan, which is unacceptable for an upscale hotel—something even local chains don’t do.

Sleepy·Vor 6 Tagen