Suiran, a Luxury Collection Hotel, Kyoto

I chose a Japanese breakfast with healthy ingredients and loved it; the happy hour at the river‑view café featured Laurent Perrier champagne, excellent service and a great atmosphere. The 30‑minute yoga class for our four‑person family was short but sufficient, and the instructor taught in both English and Korean. Using the shinkansen service from Kyoto station was convenient, fitting the quiet‑rest concept. When I greeted and left, the staff seemed busy and didn’t respond twice, which made me feel a bit uneasy and showed a need for more attentive service. The welcome drink at check‑in was lacking compared to other luxury hotels, and there were no welcome snacks in the room.

Heewha·Vor 3 Wochen

“基本的に満足”

The staff were extremely courteous, which made me feel confident leaving things in their hands, and the breakfast was delicious and satisfying. The bathroom partition was unusual, which made me a bit uneasy when using it, and the room I booked looked different from what the front‑page description had led me to expect.

Jyunichi·Vor 5 Monaten

“Ein Moment Luxus und Entspannung während ereignisreichem Urlaub”

First, the location: right on the riverside beside the bamboo forest—despite many visitors, the hotel stays quiet and relaxing. The grounds are lovely with a beautiful garden; we had a very nice large room with a balcony—great. The food at Restaurant Kyo was fantastic, and the café with a terrace overlooking the river was wonderful.

Sabine·Vor 6 Monaten

“The hotel and staff were exceptional, when I come back to Kyoto I will definitely be staying here again.”

The hotel was very central to many things to do and see around Arashiyama. There wasn’t anything that I did not like about the property

John·Vor 6 Monaten

“Great Japanese vibe”

The vibe is great, the location is great, and there’s an onsen option. Breakfast was weird, many staff had poor English skills, and it was very pricey.

Thomas·Vor 7 Monaten