“The worst living experience on booking ever”
I never had a good experience at this place. It was the worst accommodation I've ever stayed in. The rooms were dirty, messy, noisy, and the staff were rude. The email told me check‑in was at 2 pm, but when I arrived the front desk said it was 3 pm and that early check‑in was impossible because the room “was not ready.” Yet when I finally checked in, the bed was filthy, and the photo on the website showed a dirty bed. I don't understand why they claimed it wasn't ready when it clearly hadn't been cleaned for a while. I booked through both the website and the welcome email, which stated a fee of $56.25, but I was charged $57.23. They still use handwritten forms to record guest info, and I could see that everyone else had booked the bed for $50. The first receptionist was very rude, chatting with other guests instead of helping those in line, while the second one was fine. I also don't get why they provide cutlery, cups, and dishes for every guest—if they want to do something special, at least use clean ones! It feels more like a shelter than a hostel. I won't stay here again or recommend it to anyone.
Chang·3 εβδομάδες πριν