We stayed six nights as two adults and one child. David at reception was very friendly and approachable, checking in with us regularly to ensure everything was fine—he deserves a 10/10 for his attitude and guest treatment. The room was a standard one with three beds and a private bathroom. It’s a little dated and could be cleaner; on the first day we found dust and crumbs under the bed, and the bathroom wasn’t properly cleaned. The next day it was only partially cleaned, and there was still a lot of limescale. On the bright side, towels were changed daily, which was excellent. Our first issue was ants in the room, which we reported to reception. The receptionist said the problem would be handled, and it was, but after the treatment the dead ants and remaining debris were not cleaned up, so I had to collect and clean them myself. Overall, service and communication were excellent, especially thanks to David, but the accommodation would benefit from renovation and, most importantly, better cleaning standards. In short, great staff and communication, but the room’s cleanliness and condition need improvement.
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