Hotel Esperia

“Eine Zumutung”

At breakfast, the space that once resembled a fully furnished kindergarten was at least somewhat cleaned up. The cake was very good, as were the fresh croissants. We received cushions after asking for them. There were no blankets, so the room got cold. The bath towels were completely worn out, no longer white but gray, as if they were dog towels. The TV in the breakfast room played loud children's TV all the time. The poor child, neither of the two women ever read a book to the child or played with it.

Zwetzbacher·Πριν ένα μήνα

“Lovely stay with beautiful views and wonderful staff.”

The staff were incredibly friendly and welcoming. We thoroughly enjoyed our stay and the location was fantastic. Be sure to pick a room with a sea view – it’s totally worth it!

Gul·Πριν ένα μήνα

We didn’t stay at the hotel. My partner is wheelchair‑bound and the hotel sits on a pedestrian‑only street with no cars, taxis, or public transport access. Several problems arose: first, the website and information provided no practical details about the difficulty or impossibility for a disabled person to reach the hotel. I learned from a local waiter that the only way to get there was via an electric vehicle that the hotel itself could arrange and authorize. Second, I called the hotel three hours before check‑in six times and sent one email, receiving no response. When the hotel finally replied the next day, they first denied receiving any communication, then claimed, “You are not the only guests here, our receptionist must have been too busy to answer.” Their terse reply and the accusation that the problem was entirely my fault were unbelievable. I sincerely hope they will consider a refund or some gesture acknowledging the issues described above. The hotel flatly refused to offer any compensation.

Richard·2 μήνες πριν

“Rapporto qualità e prezzo buono”

The terrace breakfast was splendid, and the breakfast itself was good.

Edi·2 μήνες πριν

The dog at reception was charming and the view was nice. The room and breakfast left something to be desired.

Anton·2 μήνες πριν