Ali Baba Palace Resort

Everything at the hotel was beautiful, from the reception to the cooperation and respect, and the rest of the staff at the reception, restaurants, the pool, the water, and the bar. The hotel was very clean, the food varied and tasty, and the drinks were diverse—thanks a lot. The only thing I noticed was the lack of a proper luggage cart service inside the hotel; the service level was not up to par at all.

Magdy·Πριν ένα μήνα

Tesis olanakları ve ulaşılabilirliği açısından sevdik. f/p tesis. ailecek rahat bir tatil geçirdik. tüm personel ilgili ve yardımsever. 1. Havuz kenarında kaydırmazlar havuz suyu ile ve deterjanla yıkandı. dolayısıyla pis su kısmen havuza da karışıyor. 2. Restoran girişinde son günümüzde sıra bekledik. Restoranlarda ki garsonlar kişi sayısı bakımından yetersiz. 3. Otele vardığımızda rezervasyonumuzdan haberleri yoktu. Yatak tercihimiz pek yerine getirilmedi. French Bed istemiştik 2 tek kişilik yatak sadece bitişik koyuldu. Gece bazen arası açıldığı için düzeltmek zorunda kaldık. Booking rezervasyonlarını gözden kaçırmamaları gerekir diye düşünüyorum. 4. Özellikle beach barda, lavabo içindeki kirli bardakları tekrar tekrar kullanıyorlar. ciddi bir hijyen sorunu bence. 5. Abdülaziz çok güler yüzlü ve iyi bir çalışan. SPA dan masaj satın aldık bize yardımcı oldu. Masaj tavsiye etmem. Pek bir olayı yok masajın. 65Euro gibi de yüksek bir rakamla satın aldık

Alper·Πριν ένα μήνα

Ms. Revan nailed the room I requested and kept following up; the food was tasty, though you need to arrive early to dodge dinner lines. The room was clean and lovely, except for the shower gel. Housekeeping did a great job, leaving plenty of water bottles in the room. The acrobatic show was the best, thanks to the animation team, and the staff were generally helpful and always smiling. The soft drinks could improve, and the shower gel was subpar.

Alaa·Πριν ένα μήνα

“Awesome”

The aqua park was awesome.

Wael·Πριν ένα μήνα

The resort’s location and facilities were very good, and the food variety and taste were excellent, with the children’s aqua area also great. However, all the staff were unfriendly; the bill man wouldn’t lift your luggage unless you asked, and when we checked in they told us to show the room number to the staff, which was odd. The restaurant staff were not cheerful, and you often had to ask multiple times for extra food at the restaurants or snacks. Room service was terrible; you had to call to get it, and it would arrive at 12 or 1 in the morning, with no complaints. For example, the ice cream ran out at 5, and when the machine closed at 5:05, people were left in line and walked away. The reception asked to cut the bracelet, a policy that made you think about leaving. I wanted water from the lobby because the travel guide said reception had to inform them. While you were leaving, you could get a card to have lunch, which isn’t common in big hotel chains. The Bedouin party on Wednesday was fine, and the people were friendly, yet there was a dispute with some foreigners who wrote the room number on the staff group; they weren’t prioritizing guest satisfaction. There were many mosquitoes and a lot of bugs, which is strange. The hotel had many nice things: the sea was beautiful, the children’s aqua was great, and the pool was very clean, but the negatives were so severe that we won’t return.

Moustafa·Πριν ένα μήνα