I’m writing to express my extreme disappointment with my recent stay at Hotel Finch, Erattupatta Vadakekara, Kerala, on April 15th, 2026. I chose this hotel because the ad clearly stated breakfast was included. At the property, I was told breakfast was not available; they said they would arrange it, but after waiting 30 minutes no alternative was offered. I had to check out and find breakfast elsewhere. This was misleading and a poor customer experience.
Ronny6 μήνες πριν