The Prince of Wales

“One night stay , dog friendly room”

We recently stayed at the Prince of Wales Pub in Stow Maries, Essex, while attending a private family celebration for my uncle's birthday. From the moment we arrived, everything exceeded our expectations. We were given a wonderful dog-friendly room, which made our stay even more enjoyable. The birthday celebration was held in the beautiful Orangery Conservatory, providing the perfect setting for a special family occasion. What made the day even more impressive was that, completely by chance, our celebration fell on the same date as the pub's annual Hops & Farmers Festival. Despite the venue being exceptionally busy with a large number of guests attending the festival, the service for our private family event was never compromised. The staff managed both occasions seamlessly, ensuring everyone received excellent attention and service throughout the day. The food, atmosphere and organisation were all exceptional, and the professionalism and friendliness of the team really stood out. It is clear that the staff take great pride in what they do. Kudos to all the staff at the Prince of Wales Pub for making our family celebration so memorable. We thoroughly enjoyed our stay and are already looking forward to booking another visit in the near future. Highly recommended! 🐾🥂🎉. There's nothing to suggest

David·Πριν ένα μήνα

“Very relaxing homely & cosy”

The room was cozy, well‑appointed, and the staff were very friendly and helpful. The rural setting and the food were also great.

Jeanne·2 μήνες πριν

The staff and food were very good. The rooms were noisy – we could hear the neighbour through the walls, the doors squeaked, and there was a smoking area outside our room. The utility room was also noisy when the machines were running.

Daryl·2 μήνες πριν

“Poor management and communication from start to finish.”

The bar and waitressing staff were great, friendly and really helpful. I had no idea about the management staff; they were nowhere to be seen even though I was told the general manager would speak to us about all the problems with our stay. The room was clean and comfortable, and the food was good. Communication was terrible – I sent two messages before our stay and got no reply. The phone number on the site led me to the owner, who was on holiday, and he gave me a different number to call for the pub. We didn’t know breakfast was only served Friday‑Sunday until we read the webpage or when we booked, which should be clarified on the site. We were allocated table 5 when we finally booked a table for dinner, which was just a raised bench – not adequate for four people. We were told we couldn’t run a tab to pay on departure, although that was fixed when we asked to speak to whoever was in charge that night. No one cleaned our room after the first night, so we had to ask the bar for milk, toilet paper and water for the second night. We were told the general manager would be there on Sunday and would discuss all these issues. We think she was there, but she never introduced herself and we never got a chance to give her direct feedback, so all these concerns remain unresolved. We only found out by accident that there would be no one there when we left on Monday morning. So we settled our tab on Sunday night and left the keys in the doors of our rooms. Finally, a GDPR breach happened when a staff member gave my name to a third party before I arrived, without even checking who was calling. A lot of issues, mostly about communication and management. We wanted to love this pub, but we were let down on too many fronts.

Christianne·2 μήνες πριν

“Would choose to stay there again”

Facilities and cleanliness. Nothing

Cole·2 μήνες πριν