ibis budget Surabaya Diponegoro

If you’re looking for a very basic stay, the price you pay is cheap, and the hotel lets you put three adults in one room. However, asking for an extra pillow early on was impossible, parking under the building is a nightmare with more space for scooters than cars, breakfast has to be paid separately and costs 50.000 ribu, which isn’t worth it; plus there’s no coffee or tea, which is normally expected.

Koos·2 εβδομάδες πριν

The room was clean, the facilities were adequate, and the staff were friendly.

Yonie·Πριν ένα μήνα

⭐ — ibis budget Surabaya Diponegoro Unfortunately, our stay was very disappointing, particularly in terms of cleanliness, room condition, and value for money. We paid IDR 310,000, which I personally felt was too expensive considering the condition of the room. The room was extremely small, and the bathroom was so cramped that moving around was uncomfortable. We noticed visible stains on the bedding and pillows, worn towels with an unpleasant damp smell, and a bathroom that did not appear properly cleaned. The flooring and several other areas also showed noticeable signs of wear. The air conditioning was not working when we arrived and required a technician’s assistance. The shampoo dispenser was empty, and there was no refrigerator in the room or ice available when we asked. The common corridors also had a noticeable damp, musty smell, which further affected the overall impression of cleanliness and comfort. On a positive note, the staff were exceptionally polite, professional, and helpful, and we genuinely appreciated their assistance. Unfortunately, the room and overall property condition fell below our expectations. Based on our experience, I did not feel that it offered good value for the price we paid. ⭐ — ibis budget Surabaya Diponegoro Unfortunately, our stay was very disappointing, particularly in terms of cleanliness, room condition, and value for money. We paid IDR 310,000, which I personally felt was too expensive considering the condition of the room. The room was extremely small, and the bathroom was so cramped that moving around was uncomfortable. We noticed visible stains on the bedding and pillows, worn towels with an unpleasant damp smell, and a bathroom that did not appear properly cleaned. The flooring and several other areas also showed noticeable signs of wear. The air conditioning was not working when we arrived and required a technician’s assistance. The shampoo dispenser was empty, and there was no refrigerator in the room or ice available when we asked. The common corridors also had a noticeable damp, musty smell, which further affected the overall impression of cleanliness and comfort. On a positive note, the staff were exceptionally polite, professional, and helpful, and we genuinely appreciated their assistance. Unfortunately, the room and overall property condition fell below our expectations. Based on our experience, I did not feel that it offered good value for the price we paid

Samer·Πριν ένα μήνα

The cleaning and staff were good, but the bed collapsed completely. I paid more for it and the bed still sagged—quite disappointing.

Carlos·2 μήνες πριν

“Buena relación calidad-precio”

The facilities were in good condition, yet the triple room felt a bit cramped. Towels had a bad odor and there was a damp smell in the bathroom.

Gabriela·2 μήνες πριν