Konak Akaretler Suit

I feel compelled to describe what happened to me at this hotel. I booked a room for myself and my mother, planning to arrive at 7:00 AM on September 19th. I made the reservation on September 18th to secure that early check‑in, because the hotel wouldn’t give me a room at 7:00 AM without a reservation for that night. I called several times to confirm the arrival time, and they assured me the room would be ready at 7:00 AM. When we got there, the room was already taken by someone else—clearly a booking mistake. My elderly mother and I waited about two hours in the lobby. One staff member who called me on my phone suggested I cancel and go to another hotel, which was the worst possible solution for such a problem. Luckily, another very respectful employee handled the situation and finally gave us a room after the two‑hour wait. There was also a problem with the bathroom light; it wasn’t working and had not been replaced for three days. We left the hotel with that light still out. Thank you.

Khawaj·2 εβδομάδες πριν

“I got stranded in the middle of the night with nı accomodation. I still don’t understand how this property is still on t”

They didn’t exist and we had to find another place to stay. They were close.

Balkiz·4 μήνες πριν

I stayed near the stadium, but the window was still leaking and the room felt extremely cold.

Rene·6 μήνες πριν

“Great value for money”

TL;DR: Great value for money. Some reviewers expect too much for the price. In reality, this is one of the most optimal options in the center. - Location: The hotel is in the center of the European side. There's a small, lovely park (Şairler Sofası Parkı) nearby, plus plenty of cafés and markets (Şok, CarrefourSA, Valideçeşme Market, etc.). Dolmabahçe Sarayı is 10-15 minutes away. You can reach the sea and the ferry port in 5 minutes for ferries to the Princes' Islands or other parts of the city (in case you don't want to take a taxi or bus). - Street-noise-free: Because the hotel is on a side street, there's no street noise. - Independence: You get the room key, and no one bothers you at all since then. We hardly saw anyone besides the cleaner. It felt like living in your own flat with neighbors you rarely meet. The building entrance uses a common passcode, and each room has its own intercom. - Support: Despite the independence, the owner replied to our questions very quickly. We were allowed to leave our luggage both before check-in and after check-out until our flight. - Room: We stayed on the first floor. The room was clean and comfortable. I'm not sure why there are comments about small rooms/bathrooms - ours were quite spacious. The fridge worked well for food and drinks. We used the air conditioner occasionally; it worked fine as well. There was also a coffee table, an electric kettle, glasses, teaspoons, water, sugar, and tea. The wardrobe had a safe for valuables. - Shower: Special mention 'cause it was really cool! Water temperature and pressure were just perfect! Neutral points: - Breakfast: We didn’t try it, but the menu looked good. - TV: It worked, but we didn’t check the channels - c'mon, you’re in Istanbul, go explore! - Books: There was a coffee table with books in the entrance hall. We didn’t have time to read, but it’s a nice touch. - Noise (inside the hotel): It wasn't an issue for us because other guests were quiet, but if you're unlucky, it might be a bit noisy. - Wi-Fi: It worked, but it was a little slow

Yuliya·Πριν ένα χρόνο

“An experience I could have done without”

The location was good, but the basement room was very poor. The laminate flooring had damage. The fridge was noisy, so we had to turn it off and it then defrosted with a huge pool of water on the floor. The tap in the bathroom was leaking and spraying water everywhere, the cabinet had damage and wouldn’t hold anything in/on there in case of mould. There was no hot water, so we had two days of cold showers.

Arvid·Πριν ένα χρόνο