The view while eating breakfast is amazing. The room was a good size with a good balcony to sit comfortably on. The gardens were lovely with little areas to relax and take in the views. The buffet breakfast is good although the cooked is average. We took our vacation here in early October, some of the facilities were not in use, the Turkish steam room was closed all the time, the indoor poor in the 5 days was being cleaned two of the days with a robotic cleaner attached to an electrical cable stretched across the floor for hours on end. There were few staff available within the hotel, it took nearly have an hour to get a drink made at the main bar early evening, the TV was not receiving a signal on evening so could not get any channels, when it was reported to reception they noted it would be looked at tomorrow as there is no maintenance in till then. The rooflight in reception leaked when it rained, buckets and towels were left out to catch it all. The solid laminated wooden flooring in the entrance to our room was opening up at the joints and loose, the carpets were frayed and tired throughout in our room and in the communal areas. The sunbeds are uncomfortable with just a thin mesh covering, even with a toel over to relax on doesn't make it anymore comfortable, and the four poster beds in the garden area, the cusions are splitting, although usable. Basically the hotel looks a little tired, lacks staff and service to warrant it claiming 5 stars, it is just about 4 stars, although it does give value for money
Peter·5 μέρες πριν