“Disappointing but the staff was nice.”
I liked the property’s location and was eager to stay. However, arriving at 3:15 pm with a 4 pm check‑in, we were told we couldn’t check in until 4 pm. We had a wedding to attend and needed to iron our clothes before 5 pm. We kept being told there was no iron and the room wasn’t ready. I had booked a premier room, but at 4:10 pm it was still not prepared, so I accepted a standard room to try to make the wedding on time. No compensation was offered for the downgrade, which felt unfair, though the room was acceptable.
James2 εβδομάδες πριν