Last year at the same time I was thrilled! A hostess girl was flawless, super friendly, helpful, attentive to everything, and apparently kept the place in perfect order. This time it seemed I was greeted by other people, probably the new hostesses, and everything started off badly. They weren’t aware of reservations or anything, we waited from arrival for about 15 minutes shouting outside, and they didn’t come out until we almost had to break into the house they were in to get service. They didn’t explain anything about the communal kitchens. She told me check‑in was until 2 pm, but the site listed 12 pm, and when I mentioned that she said “oh, they probably changed it.” We knew there were two kitchens because last year the girl gave us a tour and said one was out of service but the other worked fine, and everything was immaculate until she left coffee, water, oil, and other little things. She mentioned cleaning, that we had to leave the place clean or pay a cleaning fee, and everything was fine. That morning when we tried to use the kitchen for breakfast we went to the one we knew, but the dishwasher was full of dirty dishes, so we went to the other kitchen, and both were dirty, dirt everywhere, no dish soap or sponge, no napkins or wipes to clean after cooking, the stove even had cobwebs. The room we got was booked without knowing which one it was, the site only showed the price and a photo of the cabin, so we got a small one that was fine, but what upset us was the many animals. The bed had a sheet covering from the ceiling to keep animals off, but it was all holes and every night animals fell on us. Anyway, this year there were many things that could have been improved. The staff were never around, and when we had an issue with the animals on the bed we asked them and no one came even after we shouted. On checkout day only someone came.
Heidy4 εβδομάδες πριν