Rakuten STAY Hakata Gion 401 Superior Room

After renting for 10 days, the password was changed mid‑stay without notification, locking me outside; towels and other supplies required confirmation with staff, and if I didn’t reply to their expected‑change‑date message, they assumed I didn’t need them—so I never received replacements. The staff’s inconsistent answers left me confused, especially when they didn’t know the real password at night.

Chen·4 μήνες πριν

It was so cozy I forgot the check‑out date.

Wen-chun·8 μήνες πριν

Two streets away from the main road, the bus traffic is heavy and reaches Hakata Station easily, making a metro transfer more convenient; the room’s soundproofing is decent and the night stays quiet. For a small family, the space is adequate, but the overall lighting is too dim, especially the tatami area which has no light at all.

Deng·10 μήνες πριν

The room is roomy, spotless, and there are several restaurants nearby, plus a Lawson convenience store close by. The sink lacks hot water, a minor annoyance that’s especially noticeable in winter.

Annalyn·11 μήνες πριν

The room was the largest I’ve ever had in a Japanese hotel, and I appreciated the projector and the spacious Japanese bath. Check‑in was problematic: we didn’t receive the lobby pass code, so we had to call to obtain it, and then the code was changed without warning halfway through our stay, forcing us to re‑provide all details at 8 pm after a long walk. They also promised cleaning on two of the seven days, but it never happened.

Gemma·Πριν ένα χρόνο