“Feeling like a scam”
I was really looking forward to my stay, but things started off on the wrong foot when I arrived to find no reception desk. I had to deal with an older woman who asked for my photo and gave me a quote of around 800,000 VND for two nights. But when I went down to pay the next day, they told me I'd been given the wrong room and demanded an extra 1,000,000 VND. It felt like a scam - I'd already informed them and provided my booking code, but they gave me a different room and charged me more.
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