“Never staying at Hotel Plaza Sylhet again.”
Nothing much to like. Hotel Plaza was the worst experience of my life. I booked a couple room but was given a 3‑person room, so there was no space in the small room. The hotel sits on the 4th floor of Plaza Market, and you have to walk through the shops, which is very uncomfortable. There is no elevator in the hotel, making it unsuitable for all ages. My room had cockroaches. The bathroom is so small that it’s very difficult to shower. There is no intercom phone in the room. The complimentary breakfast must be eaten according to the hotel’s schedule; there is no choice, which is not suitable for people of all ages. Customer support is very lacking; you have to carry your own luggage up the stairs to the 4th floor. There is no security guard before or after office hours. The main issue is that when you return to the hotel at night, the 1st, 2nd, and 3rd floors are dark because the market is closed, which is very risky.
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