FLC Luxury Resort Samson

The view from the room was a private space, but the staff seemed undertrained.

Kyoung·Πριν ένα μήνα

The big pool was great and the hotel manager was very helpful; we even hung around the property on our departure day while waiting for transport and would use the facilities again, getting exactly what we paid for. However, the cottage showed noticeable wear with holes in the roof, which didn’t affect us inside but looked sloppy, the gym was outdated, some bars were empty or closed, and the whole complex felt a bit past its prime. A large outdoor corporate party took place on one of our days, and apart from the shift and hotel managers, almost no staff spoke English. It was also a poor impression that the huge restaurants were almost empty at mealtimes, although the food quality itself was fine.

Joris·2 μήνες πριν

“maintenance issues, communication difficulties, and lack of activities”

The staff were friendly, but the pool filter was broken, and after we moved rooms the new pool also had a non‑working filter and a leak; the staff didn’t speak English, so we had to translate every request; there were no activities available—fishing, boat trips, jet skiing were all unavailable—so we had very little to do except stay in the room.

Raed·2 μήνες πριν

“Tuyệt vời”

The facilities were spotless and truly lived up to a five‑star standard.

Hien·3 μήνες πριν

“Average , non luxury resort, poor location”

The staff were attentive and kind, and the resort was clean overall with a decent breakfast; the location was problematic, situated amid residential housing so you immediately see people’s clothes hanging on balconies; the resort is part of a complex with too many simultaneous events, and security was rude, constantly asking us to prove we were staying there; amenities were limited, no gym, so overall it was an average resort, not a luxury.

Abhishek·3 μήνες πριν