“The staff tried hard to make the best of an untenable situation!”
The staff were great and the location was very good, but the renovations I knew about involved a jack hammer working very close to my room, creating terrible noise. Also the transport I booked didn’t arrive at the airport. After I complained, the hotel refunded my accommodation costs minus a 200 yuan service fee, which was fair.
Patricia3 εβδομάδες πριν